Concierge & Personal Assistant Services

At Expat Help, we understand the challenges of living in a new country. Our concierge services are designed to make your life easier, providing tailored assistance for everything from simple errands to intricate bureaucratic procedures.

We offer weekly and monthly subscriptions for assistance via: Text Messaging, Voice Calls & Personal Assistants.

Text and Messaging Support Service

Pricing: Weekly €48 / Monthly €99

Stay Connected Anytime, Anywhere

Our text and messaging support service is designed to provide you with instant assistance, no matter where you are. Whether you’re in the heart of the city or exploring the countryside, you can count on us to be there for you.

Available Platforms:

  • WhatsApp
  • Telegram
  • Viber
  • Website Chat

Features:

  • Instant Assistance: Get quick help for your daily needs, from booking reservations to answering local questions.
  • Multilingual Support: Communicate in your preferred language for clearer and more effective assistance.
  • Business Hours Support: Available during local business hours to provide you with timely assistance.
  • Secure and Private: Your conversations are protected to ensure your privacy and security.

How It Works:

  • Choose Your Platform: Select from WhatsApp, Telegram, Viber, or our website chat.
  • Start a Conversation: Send us a message detailing your needs or questions.
  • Receive Prompt Responses: Our team will quickly provide the assistance you need, ensuring your experience in Ukraine is smooth and enjoyable.

Phone Call Support Service

Pricing: Weekly €120 / Monthly €249

Personalized Assistance at Your Fingertips

Our phone call support service offers direct and personal assistance, ensuring you have a dedicated point of contact for all your needs. Whether you require detailed explanations or immediate help, we’re just a call away.

Available Through:

  • Calls through messaging apps
  • Local Phone Number

Features:

  • Direct Communication: Speak directly with our support team for personalized and in-depth assistance.
  • Multilingual Support: Our team can communicate in multiple languages, making it easier for you to get the help you need.
  • Business Hours Support: Available during local business hours to provide you with timely assistance.
  • Reliable and Efficient: Get reliable support with minimal wait times, ensuring your queries are resolved quickly.

How It Works:

  • Call Us Through the Messaging App of your Choice: Select from WhatsApp, Telegram, Viber, etc
  • Dial the Local Number: Alternatively, call us directly using the local phone number provided.
  • Speak to Our Team: Explain your needs or issues, and our team will provide the necessary assistance promptly.

On-Site Personal Assistant Service

Pricing: Daily €149 / Weekly €479 / Monthly €1499

Comprehensive In-Person Support

Our personal assistant service offers all the benefits of our premium services, with the added advantage of personalized in-person support.

Includes All Premium Features, Plus:

  • Personal Assistant: Get dedicated support from a personal assistant for your specific needs.
  • Personal Assistant Weekly Check-In: Lay out the upcoming week with a structured plan to ensure everything runs smoothly.
  • In-Person Support 5 Days a Week. You choose the days best suited for you and your schedule.

How It Works:

  • You choose which days during the week you want your personal assistant.
  • You Schedule your daily hours between 8:00 to 20:00. Times outside these hours can be arranged on a per case basis:
    • For scheduled days, Monday through Friday, Up to 5 consecutive hours a day, Additional hours can be arranged on a per case basis
    • For scheduled days on Saturday or Sunday, the hours are for a maximum of 4 consecutive hours in a day. Additional hours can be arranged on a per case basis.
  • Personal Assistant is for interpretation, conversation, and general errands only; personal assistants will not carry, lift, move, clean, etc.

Ready to Get Started?

Contact us today for a free consultation. We’ll discuss your specific needs and recommend the perfect plan to ensure your smooth arrival and success in Kyiv.


Contact Us Today to Get Started!

OUR HOURS: Mon - Sat 9:00 to 20:00 Kyiv Time EET

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